Estate contents wrapped, labelled and loaded into a Jacaranda storage container
Deceased Estate Removals & Storage · Brisbane & Gold Coast

You have to account for
a house you've never seen

We clear, pack, record and store deceased estates for solicitors, trustees and bank estate teams. Nothing is touched without your written authority, every item is recorded, and the estate is held in our own containers at our own depot until the matter is resolved.

  • Signed authority before we start
  • Item-level inventory
  • Photographic record
  • Storage until the estate resolves
Work to a written authority
Inventory & photo record
Our own containers & depot
Brisbane & Gold Coast
Why estates are different from ordinary removals

Two problems an ordinary removalist won't solve

Clearing an estate isn't a house move with a sad backstory. You're accountable to beneficiaries for property you've never laid eyes on, on a timetable set by a settlement or a lease rather than by the family.

You have to be able to say what was there

Months later, a beneficiary asks about a ring, a watch, a set of tools. If the answer is "the removalist took everything to storage", you have a problem. What you need is a record made at the time — item by item, photographed, and dated — that you can put in front of anyone who asks.

The property has to be cleared before the estate is resolved

The house sells, the lease ends, the aged-care room has to be handed back. The contents can't wait for probate, and they can't sit in a self-storage unit rented in a dead person's name. They need somewhere to go that stays under your control while the matter runs its course.

How an estate runs with us

Five steps, and you only make decisions at two of them

You approve a fixed quote and you sign an authority. We do the rest and hand you back a documented file.

1. We attend and assess

A supervisor walks the property, photographs every room and scopes the work — what's going to storage, what's saleable, what's charity, what's waste. You get a fixed quote off that, not a guess over the phone.

2. You sign the authority

Our Deceased Estate Packing Authority sets out in writing what we may pack, remove, store, sell, donate and dispose of. It is signed before a crew is booked. Nothing outside it gets touched.

3. We pack, tag and record

Every carton is packed and gets a contents list taped to the outside. Every furniture item is wrapped and tagged with its destination. The crew photographs as they go, including any pre-existing damage to the property.

4. Everything goes where you said

Storage to our depot, saleable goods to the auction house, usable goods to charity, waste to the tip or a skip. Four streams, one crew, one day — with receipts for every disposal cost.

5. We store and wait

The estate sits in our own containers at our own depot for as long as the matter takes. When you're ready, we deliver to beneficiaries, take it to auction, or dispose of the remainder on your instruction.

And at the end

You get the file

Before-and-after photographs, the contents lists, the item tags, the storage manifest and the itemised invoice. Everything you'd want if a beneficiary, a co-executor or an auditor ever asks how the contents were handled.

The part most removalists don't do

A record you can put on the estate file

Ask an ordinary removalist what was in box 28 and you'll get a shrug. On an estate, that answer isn't good enough — so we build the record while the work is happening, not afterwards from memory.

  • Photographic record — every room before we start, every room after we finish. A recent Scarborough estate ran to more than 400 photographs.
  • Box contents lists — a numbered contents sheet packed with and taped to every carton, listing what went in it.
  • Item tags — each piece of furniture wrapped and tagged with its own reference and destination.
  • Storage manifest — a spreadsheet of what is held, in which container, so anything can be located without unpacking the lot.
  • Condition photographs — pre-existing damage to walls, floors and lifts recorded before we move a thing, which protects the estate as much as us.
  • Disposal receipts — tip dockets and skip invoices itemised at cost, not buried in an hourly rate.
Packed estate cartons stacked in a storage container, each with its contents list facing outward A Jacaranda moving box contents list taped to a packed carton, listing the items inside Jacaranda container storage yard where estate contents are held
Where the contents go

Four destinations, one crew, one invoice

Most estates split four ways. Handled separately, that's four suppliers to brief, chase and reconcile. We run all four out of the same job.

Storage

Anything being kept, distributed later, or held while entitlements are worked out — into our containers at our depot, under our control and yours.

Sale

Saleable furniture, collectables and vehicles delivered to the auction house of your choosing. We've delivered estate contents to Lloyds Auctions and can work with whoever you use.

Charity

Usable household goods that aren't worth an auction reserve go to charity rather than landfill — which beneficiaries usually prefer, and which keeps disposal costs down.

Disposal

Skip bins delivered to site or a direct tip run for what's genuinely waste. Council landfill and skip fees are itemised on your invoice at cost against receipts.

On one Runaway Bay estate we ran a second truck out mid-job so the first could take a load to the auction house without stopping the clock on site. That's the sort of thing that only works when one company is running all four streams.

When there's nobody to meet us

The work doesn't have to wait for the family

Families are often interstate, elderly, unwell, or simply not in a state to stand in the house while it's emptied. None of that needs to hold up a settlement.

Keybox or agent access — we've cleared full houses working from a keybox code with nobody on site but our own crew.

Our supervisor directs the job — you brief one person, and they brief the crew. You're not fielding questions from the truck.

Instructions in writing — changes on the day go through you and are recorded, so there's never a dispute about who authorised what.

Neighbours and building managers — lifts booked, loading docks arranged, body corporate notified where a unit is involved.

Interstate instructing firms — we've worked to instructions from Sydney offices on Queensland properties. Distance isn't an obstacle.

Family present if they'd rather — plenty of executors want to walk through first and set things aside. That works too.

How it's quoted and billed

A firm figure before you seek instructions

You can't take an open-ended hourly rate to a client or a beneficiary. So we attend the property, scope the work properly and quote a fixed figure you can put in a letter.

Fixed quote after assessment — priced off what we've actually seen, not a phone estimate.

Invoiced as you direct — to the instructing firm, the estate, or the executor personally.

Disbursements at cost — skip bins, tip fees and auction delivery itemised against receipts.

Storage quoted by the block — an initial period with a clear rate to extend, so you can budget the matter.

Variations in writing — if the scope grows, you approve the difference before we do it.

One supplier, one invoice — rather than reconciling a removalist, a skip company and a storage contract.

Request an estate assessment
Who instructs us

We're used to being briefed by professionals

Estate & probate solicitors

Firms who need a property cleared and the contents accounted for while the estate is administered.

Trustees & bank estate teams

Institutional clients who need a fixed quote, a documented process and an invoice that stands up to review.

Executors & attorneys

Individuals holding a grant or a power of attorney who'd rather hand the whole job to one company.

Agents & organisers

Selling agents and professional organisers who need a property emptied and presentable to a deadline.

Good to know

Deceased estate FAQs

Can you start before probate has been granted?
Often, yes. We work to a written authority signed by the party instructing us — commonly the solicitor, trustee or executor. The authority sets out what may be packed, stored, sold, donated or disposed of. Whether it's appropriate to clear a property before a grant is a matter for you; our role is to make sure that whatever you instruct is documented and carried out to that instruction.
What record do we get for the estate file?
A photographic record of the property before we start and after we finish, a contents list attached to every carton we pack, a tag on every furniture item showing where it went, and a storage manifest listing what's held and where. On a recent Scarborough estate that came to more than 400 photographs and a full inventory spreadsheet.
How long can the estate stay in storage?
As long as the matter takes. We store in our own shipping containers at our own depot rather than renting a self-storage unit in someone's name, so there's no third-party contract to novate and no access dispute if circumstances change. We commonly quote an initial block of weeks and extend from there.
Can you work if nobody from the family is there?
Yes. We regularly work from a keybox, an agent's key or your office, with our own supervisor on site directing the crew. Families are often interstate, unwell or simply not in a position to attend, and the work doesn't need to wait for them.
What happens to items that aren't being kept?
They're separated into saleable goods for auction, usable goods for charity, and genuine waste for disposal — each stream authorised in advance. Auction, skip bin and tip costs are itemised on the invoice at cost against receipts, not marked up into an hourly rate.
What if something valuable turns up mid-job?
It stops and comes to you. Jewellery, documents, cash, firearms and anything that looks collectable are set aside, photographed and referred back for instructions rather than packed into a carton or sent to a skip.
Can you handle confidential paperwork?
Estates are full of it. Documents can be boxed and delivered to your office, held in storage with the rest of the estate, or destroyed through a secure document destruction service we arrange — whichever you instruct.
How is the work invoiced?
We attend the property, assess it and give you a fixed quote before anything starts, so you can seek instructions on a firm figure. We invoice the instructing firm or the estate as you direct, with disbursements such as skip bins and tip fees itemised separately.
Are the contents insured while in transit and storage?
Cover applies to the removal and storage, with conditions and limits that matter more on an estate than on an ordinary house move. Please read our Terms & Insurance page, and raise the estate's likely value with us at assessment so we can talk through what's appropriate before work starts.
Do you cover Brisbane and the Gold Coast?
Yes. We have depots at Helensvale on the Gold Coast and Darra in Brisbane and work right across both regions, from Beaudesert to Scarborough and the Redcliffe peninsula.
Get started

Send us the address and the deadline

Tell us the property address, when it has to be clear, and roughly what's in it. We'll arrange an assessment, walk the property, and come back with a fixed quote and a draft authority you can put to your client.

New matters are usually assessed within a few days. If the settlement date is tight, call us and say so — we'll work to it.

Request an estate assessment

Prefer to call? 0438 273 869

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